Robocall Mitigation Database Removals: FCC Cuts Off 14 More Phone Companies

What happened on September 2, 2026

The FCC’s Enforcement Bureau removed 14 voice service providers from the Robocall Mitigation Database. It ordered U.S. carriers to start blocking all traffic from them within two days. The FCC said each company had been told to fix its database filing and show why it should not be removed, and none of them responded or made meaningful updates.

The FCC named them: Apps Communications, CFX Business Solutions, Conference America, Convergence Technology Solutions, CSB Technologies, Digital Division, Dixie Net Communications, HIGHCOMM, Inatech Solutions, makrodepot, Opex Communications, Reachme.com, SECURE, and Skycom Healthcare. The stated reason was deficient database certifications. The FCC release did not say that any of these 14 carried a particular robocall campaign.

Chairman Brendan Carr said the action “pushes more than a dozen providers off of U.S. networks for failing to abide by our robocall rules.”

What the Robocall Mitigation Database is

Every voice provider must file in the database. Each one certifies whether it has put STIR/SHAKEN caller ID authentication on the internet-based parts of its network, and each one files a plan for how it stops illegal robocalls. Under FCC rules, other carriers may accept calls only from providers listed in the database. So removal works like a disconnect order. The FCC says removed providers can refile only with approval from its Enforcement and Wireline Competition Bureaus.

The removals since 2025

The Belthrough order is the one tied most directly to calls consumers got. The FCC said the Industry Traceback Group investigated prerecorded calls in 2024 and 2025 that impersonated internet service providers, and traced some of them to Belthrough as the originating carrier and others as the gateway carrier. The FCC sent a notice on September 10, 2025 and an initial order on February 19, 2026. It said Belthrough did nothing beyond acknowledging receipt.

State attorneys general moved at the same time. The FCC’s August 25, 2025 release noted that 51 attorneys general had sent warning letters to 37 voice providers, including seven the FCC had removed. We cover that in our story on Operation Robocall Roundup.

What comes next

On July 22, 2026, the FCC adopted a proposal (FCC 26-49) to tighten the database. It asks for comment on who must file, what they must disclose, and how to keep removed bad actors from coming back under new names. On the same day as the September 2026 removals, Chairman Carr released a public notice proposing a Robocall Scorecard. It would rate voice providers on how well they fight illegal robocalls. According to a summary by the law firm HWG, the proposed data sources include database filings, blocking practices, FCC and FTC complaint data and Industry Traceback Group data, and the scorecard would not establish new regulatory requirements. Reply comments are due October 2, 2026.

What this means if you still get robocalls

Cutting off carriers reduces the paths illegal calls can take. It does not stop calls from carriers still in the database, and robocallers can switch carriers. You may notice fewer calls from one campaign and more from another.

These orders also do not pay you anything. The FCC acts against phone companies for filing and compliance failures. A private TCPA lawsuit usually targets someone else: the seller who hired the calls or the company that dialed them. A removal order can still help. It is a public record that may point to the carrier that handled your calls, and discovery can then lead to the carrier’s customer. Our guide on identifying who is calling you explains how that trail works.

What to do if the calls keep coming

Keep a log with the date, time, number and any company name mentioned. If the caller never names a business, use our guide to building a case when you do not know the caller. File a complaint with the FCC as well, since the scorecard proposal would draw on FCC complaint data. If the calls are sales calls to a number on the Do Not Call Registry, see our page on Do Not Call list law to check whether you meet the two-call threshold for a claim.